The Country House Collection

Terms

You must have a retail store to purchase from us! We do not sell wholesale to private individuals. We require a valid tax identification number to open your account. We may require additional information (such as a photo of your storefront) to open your account.

 

Minimums: Minimum opening order is $150. Minimum reorder is $100. All orders must be in the minimum quantities (or multiples) shown.
Claims: All claims FOR DAMAGES OR SHORTAGES must be made within 7 days of receipt of merchandise.
We check all orders twice and pack carefully to ensure adequate protection during shipping. If you receive a box that appears damaged, you must note the damage on the carrier’s receiving form and ask for a claim form. The carrier is responsible for damage during shipping. In the event of any damage, you must save all boxes and packaging. Without this, there is no recourse to gaining a refund.
Please call or fax to report any problems:

Phone: 410-749-9420 Fax: 410-860-9024

 

Please remember that our items are reproductions of antique pieces. As such, they are supposed to have chips, cracks, etc., to give them an authentic look. Fabric and colors may vary slightly.
Refused Orders/Returns: All sales are final on wholesale merchandise. 20% restocking fee will apply to refused shipments. You are responsible for shipping charges.
Shipping: All merchandise is shipped FOB Salisbury, MD, as it comes in and is available.
Back Orders: Back orders of less than $50 will be cancelled.
Prices: Prices are subject to change without notice.
Payment: We accept Visa, MasterCard and Discover only. We must have a valid credit card at the time the order is placed. Merchandise will not be reserved without a credit card. All prices are in U.S. dollars. We’re sorry, but we don’t offer terms.
Changes/Cancellations: All changes or cancellations must be made at least 5 days before the ship date. We must receive cancellation in writing by fax or mail.
Pricing: Unless specified, price is per piece.
Copyright Infringement: Our photographs are copyrighted and are not to be used by others in any form of print catalog, advertisements or websites. Any reproduction of our photographs is strictly prohibited. Any use of our products in a printed catalog or published advertisement is strictly prohibited.
Failure to abide by our terms will result in suspension of your account.
We are not responsible for errors on this website.
Thank you for your order! We hope these things sell well for you and you’ll need to do a re-order soon!
Thanks again!

 

The Country House Family